General Terms & Conditions

Terms of Use

You may access and view the content appearing on this website for personal, non-commercial use only. You may download and/or copy portions of the content for personal, non-commercial use only, provided that you: (a) retain all copyright, trademark or other proprietary notices contained on the content, (b) do not modify or alter the content in any way, and (c) do not make content available to any third party. Wilson’s Group of Companies reserves complete title and full intellectual property rights in any content that you download from this website.

You agree to use this website only for lawful purposes. The following are included, but not limited to, in strictly prohibited actions: (a) misrepresenting the identity of a user; (b) tampering in any way with this website; and (c) conducting any type of fraudulent activity. When you access another website through this one, Wilson’s Group of Companies can accept no responsibility for your experience with the other website. Links to other websites are provided for convenience only. You need to make your own decisions regarding your interactions or communications with any other website.

Communications

We welcome your comments regarding this website. However, all comments, feedback, notes, messages, ideas, suggestions or other communications transmitted to Wilson’s Group of Companies will be treated as non-confidential and non-proprietary. All communications to Wilson’s Group of Companies become the exclusive property of Wilson’s Group of Companies and you agree that by transmitting any communications you relinquish all rights and interests in same. Wilson’s Group of Companies shall be free to reproduce, use, disclose, and distribute these communications to third parties without restriction. Wilson’s Group of Companies shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products incorporating such information. Therefore, Wilson’s Group of Companies discourages you from transmitting information that you do not wish to assign to Wilson’s Group of Companies, including confidential information or creative ideas. Furthermore, you will take all responsibility for the content of your communications and warrant that they do not violate any law, statute, ordinance or regulation or the intellectual property rights of third parties. You agree that Wilson’s Group of Companies may copy all or part of your communications in any response(s) it makes to you.

Intellectual Property Rights

All product trademarks and designs appearing on this website are the property of Wilson’s Group of Companies, or their respective owners. You may not use such trademarks and designs in any manner without the prior written consent of Wilson’s Group of Companies or the respective owners.

The entire content of this website including, but not limited to, text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information, and software, is subject to copyright, trademark, or other intellectual property rights owned by Wilson’s Group of Companies, an affiliate of Wilson’s Group of Companies, or third parties who have granted rights to Wilson’s Group of Companies. Except as provided in these terms and conditions, you may not copy, reproduce, prepare derivative works, distribute, perform, or display such content in any manner without the prior written consent of Wilson’s Group of Companies or the respective owners.

Accuracy and Content

Wilson’s Group of Companies attempts to ensure that the information provided on the website is accurate. But, due to the risk that the information may be compromised by software or procedural errors, Wilson’s Group of Companies does not guarantee the accuracy or completeness of the information provided on this website. Wilson’s Group of Companies reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Photos may vary. Pricing and shipping & handling charges are subject to change without notice. We apologize for any inconvenience this may cause.

Wilson’s Group of Companies does not warrant the accuracy, integrity or completeness of the content provided on this website, including any advice or similar information obtained by you from us through this website. Wilson’s Group of Companies makes no representation that the content provided on this website is appropriate for use in locations outside of Canada. Items are limited to quantities on hand. We reserve the right to limit quantities.

Website Disclaimer

In no event shall Wilson’s Group of Companies, employees, affiliates, or other representatives be liable, whether in contract, warranty, tort (including negligence - active, passive or imputed), product liability, strict liability, or other theory, to you, or any other person or entity for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this website, or any type of advertisement, or any content on this website, even if Wilson’s Group of Companies has been advised of the possibility of such damages. If you are dissatisfied with this website and the content contained thereon, your sole and exclusive remedy is to discontinue use of this website. Prices displayed on the website are for online store only and do not reflect or imply pricing in actual stores

Merchandise Disclaimer

All merchandise shown on this website are “as is” (to the extent allowed by law) and, unless otherwise specifically noted, are without warranties of any type, express or implied. Wilson’s Group of Companies disclaims all warranties, express or implied, including, but not limited to, Implied Warranties of Merchantability and Fitness for a particular purpose. Prices displayed on the website are for online store only and do not reflect or imply pricing in actual stores. Products displayed on wilsonspetsupply.ca may or may not be available - please call the store to see if that product is part of our inventory.

Wilson’s Group of Companies disclaims any liability for product defect claims that are due to product misuse, improper product selection and/or misapplication and any description, picture or other information communicated does not express or imply a warranty that the products are merchantable or fit for a particular purpose. Any liability for consequential, incidental, special, exemplary, or punitive damages is expressly disclaimed. Wilson’s Group of Companies’ liability in all events is limited to, and shall not exceed, the purchase price paid for the product that gives rise to any liability.

Personal Account

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Shipping Policy

If you do not receive all items within the timeframe of your shipping method, please don't hesitate to contact us at [email protected]. All items purchased from Wilson’s Group of Companies are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier. Wilson’s Group of Companies is not responsible or liable for any damage arising from shipment.

Severability

These terms and conditions constitute the entire agreement between you and Wilson’s Group of Companies with respect to this website and they supersede all prior or contemporaneous communications, whether electronic, oral or written, between you and Wilson’s Group of Companies with respect to this website. No modification of the terms and conditions shall be effective unless it is authorized in writing by Wilson’s Group of Companies. If any provision of the terms and conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect. If any of the terms and conditions shall be deemed invalid, void, or for any reason unenforceable, then that specific term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining terms and conditions.

Choice of Law

By use of this website, you agree that the laws of the Province of Saskatchewan, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute of any sort that might arise between you and Wilson’s Group of Companies concerning the website.

Disputes

Any dispute relating in any way to your use of this website or to the products or services sold or distributed by Wilson’s Group of Companies or through the website in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $5,000 shall be adjudicated in any province or federal court in Saskatoon, Saskatchewan, and you consent to exclusive jurisdiction and venue in such courts. The notices on this page are subject to change without notice, so please check often for updates.

All prices in Canadian funds